NOTICE TO LIBRARY PATRONS

HOME HEATING SUPPLEMENT PROGRAM (FURNACE AND STOVE OIL)

Library staff are available to assist patrons who would like to apply for the Home Heating Supplement Program (Furnace and Stove Oil). Please contact your local public library for more information.

Home Heating Supplement Program - Finance (gov.nl.ca)

HHSP Application Form
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Participating Organizations

View the List of Participating Organizations

Find out more by clicking on the names of the participating organizations below for a link to their website, or sign in using the button below to book a pass.


Admiralty House Communications Museum (Mount Pearl): Located in a First World War military base, this museum focuses on the history of Mount Pearl, the Newfoundland Royal Naval Reserve, communications history, farming, the S.S. Florizel disaster, and more.

Airport Nordic Ski Club (Gander): Enjoy 16 km of groomed trails and 5.5 km of dedicated snowshoe trails, located 3 km west of Gander on the Trans Canada Highway.

Birch Brook Nordic Ski Club (Happy Valley-Goose Bay): This outdoor recreation facility for snowshoe, skiing, hiking, trail running and biking offers 30+ km of trails and a beautiful chalet. 

First Light Centre for Performance and Creativity (St. John's): An Indigenous-led, not-for-profit professional arts centre dedicated to the creation, curation and exhibition of traditional and contemporary art.

The Fluvarium (St. John's): Spend hours admiring our scaly and webbed foot friends, look under the microscope at wonders found in our wetlands and don't forget to join our educators daily at feeding time! 

Growlers Hockey (St. John's): Come watch a hockey game and cheer on the Growlers at the Mary Brown's Centre.

Manuels River Hibernia Interpretation Centre (CBS): Explore 650 million years of geological history as you learn about the rare fossils and the ancient geology that makes Manuels River a one of a kind destination. 

Memorial University Johnson Geo Centre (St. John's): The province's premier science centre takes you deep underground to explore our province's unique geology and so much more!

Memorial University Botanical Garden (St. John's): Memorial University's Botanical Garden offers both cultivated gardens and a series of naturalised walking trails for an enjoyable and educational adventure in the great outdoors.

Newfoundland Rogues Basketball (St. John's): Come see a basketball game and cheer on the Newfoundland Rogues at the Mary Brown's Centre. 

North Atlantic Aviation Museum (Gander): Explore aviation history related to the North Atlantic from 1935, the beginning of Newfoundland Airport, to the aftermath of the events pertaining to 9/11 in Gander and surrounding communities.

NSO (St. John's and Digital Streaming): The Newfoundland Symphony Orchestra is the only semi- professional orchestra in the province of Newfoundland and Labrador consisting of 84 members and conductor /music director Marc David. Includes in-person and streaming concerts.

Opera on the Avalon (St. John's and Digital Streaming): Atlantic Canada's only professional opera company, focused on creating work from diverse artists and communities that resonates with today's audiences. 

Perchance Theatre: Perchance Theatre produces and presents classical theatre with a focus on Shakespeare each summer in an outdoor performance space.

ParksNL (multiple locations across the province): Day use access to a variety of provincial parks across NL including Sir Richard Squires Memorial Provincial Park, Sandbanks Provincial Park, Pistolet Bay Provincial Park, Pinware River Provincial Park, Notre Dame Provincial Park, Lockston Path Provincial Park, La Manche Provincial Park, J.T. Cheeseman Provincial Park, Frenchman's Cove Provincial Park, Dildo Run Provincial Park, Butter Pot Provincial Park, Blow Me Down Provincial Park, Barachois Pond Provincial Park.

Provincial Historic Sites (multiple locations across the province): Experience the essence of Newfoundland and Labrador through stories, sounds, sights, and samples of local food. Includes the Beothuk Interpretation Centre, Cape Bonavista Lighthouse, Colonial Building, Commissariat House, Cupids Cove Plantation, Hearth Content Cable Station, Mockbeggar Plantation, Newman Wine Vaults, Point Amour Lighthouse, and Trinity Sites (Trinity Visitor Centre, Hiscock House and the Mercantile Premises). 

Resource Centre for the Arts (St. John's): The RCA is a local theatre company operating out of the LSPU Hall in downtown St. John's.

The Rooms (St. John's): The Rooms is Newfoundland and Labrador's landmark cultural space encompassing the provincial museum, art gallery and archives of Newfoundland and Labrador.

St. John's International Women's Film Festival (St. John's and Digital): St. John's International Women's Film Festival is Canada's longest-running women's film festival. 

Town of Conception Bay South (CBS): CBS recreational facilities available through this program include the swimming pool and skating rink. 

Whaleback Nordic Ski Club (Stephenville): 42 km of beautiful groomed trails for classic and skate technique, as well as snowshoeing, located in Stephenville, NL.

Thank you to all of our amazing partners! We couldn't do this without their support. Please support the venues you visit by spreading the word about your visit, posting about your experience on social media (use #NLPLConnectPass and tag NLPL and the attraction), or visiting them again in the future.

For any other cultural and recreational organizations in NL wishing to participate, please contact ConnectPass@nlpl.ca for more information.


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Frequently Asked Questions


 

How do I make a reservation using the NLPL Connect Pass?

  1. Click on “Book a Pass” here or on any of the Connect Pass webpages.
  2. Log in to the Connect Pass reservations system using your library card and PIN.
  3. Browse for passes by date or venue. Please note that passes are in high demand and supplies may be limited!
  4. Make a reservation.
  5. Make sure to read each offer carefully, as some passes will require you to contact the box office to reserve assigned seating tickets. In those cases, the pass is not valid for entry until tickets have been reserved. (Instructions will be on the pass.)
  6. Print or download your pass shortly before your visit. Remember that once you print/download your pass you cannot cancel your reservation. Passes are only redeemable during hours that each venue is open to the public—be sure to check the venue’s hours before you reserve!
  7. Bring your pass to the venue on the date listed, and enjoy! The cardholder who reserved the pass must be present at the venue to redeem free entry, and will need to show ID (driver’s license, NL ID, library card, MCP card, passport, etc.).

Why I am not able to log in?

  • Make sure you’re using your full library barcode, not just the numbers at the end (as you might do when talking to library staff).
  • Have you changed your phone number in recent years? Your PIN might be related to your old phone number. You can reset your PIN by using the Library PIN Lookup tool on our website.
  • If in doubt, call our library staff for help at 709-737-3950.

Which cultural institutions are available for reservation through the Connect Pass?

You can see which museums, gardens, parks, shows and recreational activities are part of the Connect Pass network by clicking on Participating Organizations. Don’t see your organization listed? Contact us at ConnectPass@nlpl.ca to learn how you can participate!

When are passes for a new month available?

Passes will be released for three months at a time, with new months added on the first of every month. For instance, on May 1st, new passes for July will be released and the software will allow booking for May, June and July dates. On June 1st, bookings will extend to August. Please note that passes may be in high demand and supplies are limited at each site, with a certain number of passes available per month.

Is there an age limit to participate in NLPL Connect Pass?

You must be at least 13 years old to reserve a pass, and have either a young adult or adult library card. Children can use their card to browse the available passes, but will not be able to make a reservation. If you are 13+ and your card isn’t allowing you to reserve passes, contact your local library to make sure your card is registered as youth or adult.

How many passes can I reserve?

You can reserve one pass per attraction per calendar year and you can have two active reservations at one time. Having two active reservations will stop you from making additional bookings for future dates until the date for one of your active reservations has passed. If you reserve a pass but do not use it (or cancel it in advance) you will not be able to book for that institution until the next calendar year.

How do I cancel an active Connect Pass reservation?

You can only cancel a pass if you have not clicked on the “Print/Download” button and agreed to the warning that passes cannot be cancelled after viewing or printing. For this reason, we recommend printing your pass one day prior to your reservation. Library staff cannot cancel passes for you. If you need to cancel, please do so with three days notice (when possible) to allow someone else to use the pass. For attractions that are weather-dependent (such as Nordic skiing) we recommend waiting until the day before the booking, and printing/downloading only when you know the weather will permit the venue to open. If you cancel without printing/downloading, then you will still be able to re-book in the same season.

If you have already downloaded the pass, and the venue is closed due to weather or other unforeseen circumstances, please contact the library at 709-737-3950 for assistance.

How many people can use one pass?

Passes are generally good for admission for up to 2 adults plus up to 4 children/youth. Occasionally this may differ based on the nature of the venue/event. Be sure to carefully read the details when reserving your pass. Children must be accompanied by adults or teens.

Passes are not transferable. The cardholder who reserved the pass must be present to redeem free entry, and will need to show ID (driver’s license, NL ID, library card, MCP card, passport, etc.)

Can I book or print a pass at a library branch?

Yes! Please ask staff at any of our library locations, and we will print your Connect Pass for free. If you need help booking a pass, our staff would be happy to help you with that as well.

Is there a mobile version of NLPL Connect Pass?

Yes, you can access the NLPL Connect Pass website on your mobile device. Currently, there is no NLPL Connect Pass app.

Why can’t I make a reservation?

There are a few reasons why you may not be able to make a reservation:

  • No passes are currently available. Check back on the first of the month!
  • You have two active reservations—the maximum you can have at any given time.
  • You’ve already used up your pass at this venue for the year.
  • You’re not using an adult or teen library card (children’s cards can browse only). Contact us to update your card if you are 13 or older.



How can I reset my PIN?

You can reset your PIN by using the Library PIN Lookup tool on our website.

How can I support this program and the organization who donated the pass I used?

  • Tell a friend about your experience
  • Post about your visit on social media (use #NLPLConnectPass, tag the organization & NLPL)
  • Leave a positive review for the organization online
  • Fill out the survey we send you after your visit
  • Visit again in the future!

Is this the same as Canoo?

No, but you can use both if you’re eligible. Canoo is a Canada-wide cultural pass program specifically for newcomers to Canada. Anyone who received their citizenship in the past 12 month or permanent resident status in the past 5 years is eligible. More information at: https://canoo.ca/.

 

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NLPL Connect Pass

A library of learning and doing!

Connect Pass banner Public libraries are all about providing access to stories, ideas, and life-long learning. And sometimes the best way to learn is by doing! We've partnered with cultural and recreational organizations across the province to give you the opportunity to try out new experiences.

NL residents can use the NLPL Connect Pass program to book a pass for free admission to a wide range of museums, art galleries, parks, gardens, recreational facilities, performing arts shows, and sports games. Save money, have fun, and learn more about what Newfoundland and Labrador has to offer. All you need is an NLPL library card.


How does it work?

Learn how to book a pass online with this video tutorial on our YouTube channel: https://youtu.be/fAtlUCy5lAE.

Who can borrow a pass?

The NLPL Connect Pass is a program for residents of Newfoundland and Labrador who are 13 and older and have an NLPL library card. Don't have a card yet? No problem! Sign up for a free library card online.

How do I get started?

Click on “Book a Pass” and then log in with your library card information and browse available passes by date or venue. You can reserve passes with adult and youth cards. If using a children's card, you will only be able to browse. (Please note: Some patrons who are over 13 may still be using library cards that are classified as children's cards. If you're not able to book passes, please check with your local library and update to a youth card which will allow you to book passes.)

How many people can use one pass?

Each group pass is generally good for up to 2 adults and up to 4 children or youth (groups don't need to be related or live in the same household). The person who booked the pass with their library card must be present to redeem the pass.

Are venues accessible?

Many venues are accessible. Once you are logged in, each venue has a section with basic accessibility details and a contact for any further access questions or requests.

More frequently asked questions…

About our Community Connect Program

The Community Connect Program is a different way to access passes in this program, specifically designed for not-for-profit organizations in NL who provide services to newcomers, youth at risk, Indigenous communities, or other participants who might be facing structural barriers to accessing this program. If your organization is interested in the Community Connect program, please contact ConnectPass@nlpl.ca for more information. Access for participating community organizations here.

Participating Organizations

We have more than 30 locations and experiences across the province to explore including The Rooms, NL provincial parks, Provincial Historic Sites, The Geo Centre, The Memorial Botanical Gardens, The NSO, Opera on the Avalon, First Light Centre for Performance and Creativity, The Rogues Basketball games, The Growlers Hockey Games, and much more!

For more information, see our full list of participating organizations.

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TD Summer Reading Club

TD Summer Reading Club web banner. Reading fun for kids, from Canada's public libraries. www.tdsummerreadingclub.ca

 

Why Run a TD Summer Reading Club

Reading over the summer months is crucial to a child’s life-long learning. The Summer Slide is a concerning phenomenon that occurs when children stop reading over the summer. Children lose vocabulary development, word count, and comprehension skills that are fundamental to their literacy successes. When they put books down all summer long, they will find themselves, statistically, six weeks behind their peers when they get back to school in the fall, and then they will spend the rest of the year trying to catch up.

How it Works

The TD Summer Reading Club, Canada’s largest bilingual reading program, takes place at all NLPL public libraries across Newfoundland and Labrador each summer. The aim of the program is to encourage kids to read for pleasure over the course of the summer and keep their literacy skills fresh.

A child, no matter how old, can register online for the program at any point over the summer. It is easy, and most importantly, it is free!! Children will sign up, choose a reading goal (whether it is the number of books they would like to read, the number of books they would like to have read to them, or the number of chapters in a book they would like to read), receive a virtual reading log, and then read at their leisure! Learn more at the TD Summer Reading Club website.

To learn more about our summer programming, please visit https://guides.nlpl.ca/SummerReading.

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Story Time

Start your child on the road to reading!

Did you know that you can sign your child up for a free story time program at your local library?

Programs are available at the majority of public libraries throughout the province for children 3-5 years of age.

Story time follows a standard routine across the province in order to facilitate oral language and early literacy and promote good reading and research habits early.

Story time (30- 60 minutes) includes rhymes, stories, counting, singing, plays and puppets, dancing and social time. Story time is designed to provide children with the tools and skills essential to success.

Many libraries offer additional programs for children, including seasonal programs and special events.

Check the events calendar for details to see when your local library holds story time or contact your local library

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